Larpilote
Your property. Your control. Our management.
Virtual management and operational coordination of short-term rentals.
Your business
You have the property. We run the day-to-day.
Managing a short-term rental is about more than welcoming guests.
Messages, bookings, calendars, listings, reviews, pricing, incidents… As bookings add up, management can quickly become time-consuming.
LARPILOTE lets you delegate that workload without giving up control of your business.
Day to day
What takes up your time
Guest messages
Answering questions before, during and after the stay.
Bookings
Tracking bookings, changes, cancellations and availability.
Several platforms
Managing Airbnb, Booking and other booking channels.
Guest reviews
Replying to reviews and following guest feedback.
Pricing
Monitoring prices and spotting room for improvement.
Incidents
Reacting quickly when a problem occurs on site.
Performance
Understanding what works and what can be improved.
The solution
LARPILOTE takes over remotely.
We become your remote operations pilot. You keep the physical management of your property and your local teams. We take on the digital, administrative and relationship tasks defined in your plan.
Guest
Reports a request or a problem
LARPILOTE
Assesses, replies, coordinates and follows up remotely
Owner / Concierge company
Stays in control and makes the necessary decisions
Local provider
Steps in when the situation requires a physical presence
Our services
Our services
Guest communication
We handle your communication with guests before, during and after their stay.
Bookings
We track your bookings, changes, cancellations and availability following your procedures.
Multichannel management
We support you in managing your listings on Airbnb, Booking and the other platforms that suit your business.
Optimization
We identify ways to improve your listings, your visibility and your strategy.
Remote coordination
When an incident occurs, we contact the people you have designated and follow the situation remotely.
Reporting
You get a clear view of your activity, your performance and what can be improved.
Why LARPILOTE
Why LARPILOTE?
Remote
Manage your business even when you are far from your property.
Flexible
Choose the level of management that truly matches your needs.
Transparent
You know what we take care of and what remains your responsibility.
Performance-driven
We don’t just execute. We also look for opportunities to improve.
Our plans
Our plans
Essentiel
109 USD / month / property
Peace of mind, every day.
Delegate your guest communication and get your time back.
- Handling guest messages before, during and after their stay.
- Answers to common guest questions.
- Tracking of bookings, changes and cancellations.
- Follow-up of guest requests and complaints.
- Replies to guest reviews, depending on the access granted.
- Up to 10 bookings per month per property.
Business
189 USD / month / property
Steering your business.
Delegate your day-to-day management and make better decisions thanks to regular monitoring of your rental activity.
Everything in Essentiel, plus:
- Listing monitoring on up to two platforms, depending on available access.
- Monthly analysis of booking and performance indicators.
- Monthly review of rates and promotions.
- A personalized monthly report for each property.
- Up to three priority recommendations per month.
- A 20-minute monthly follow-up call.
- Up to 10 bookings per month per property.
Relais
From419 USD / month, from 2 properties
Your remote operations relay.
For concierge companies and multi-property managers who want to delegate part of their digital back office without immediately hiring extra staff.
- Guest message handling and request follow-up.
- Booking tracking.
- Listing monitoring and updates, depending on available access.
- Incident follow-up and remote coordination with your local providers.
- Rate analysis and performance tracking.
- Monthly activity report.
- Custom-quoted offer, tailored to your portfolio.
Not sure which to choose? Book a free 30-minute diagnostic.
One-off service
Performance audit of your Airbnb & Booking listing
Find out what is holding your listing back and leave with a concrete action plan.
LARPILOTE reviews your listing and the main visible elements of your offer to identify the priority improvements for your online presence, and hands you a clear action plan.
- Review of the listing and its key information.
- Check of the stay and check-out information.
- Review of visible rates, promotions and fees.
- Identification of priority areas for improvement.
- Personalized, prioritized action plan.
- Findings presented in a 20-minute call.
69 USD per property, one-time payment
One-off service, no subscription. If you subscribe to an Essentiel or Business plan for the same property within 30 days of receiving your audit, the USD 69 already paid will be deducted from your first monthly payment. Deduction applies once only and cannot be combined with any other discount.
LARPILOTE services are delivered remotely, within a scope and schedule agreed with each client. On-site interventions, cleaning and maintenance are not included.
Booking volume, supported platforms and response times are confirmed before we start. Beyond 10 bookings per month per property on the Essentiel and Business plans, or beyond the agreed scope for Relais, we adjust the plan or the price together.
Exceptional requests, full listing creation and out-of-scope services may be subject to an additional quote.
LARPILOTE provides operational support and recommendations. No specific result in terms of revenue, bookings or ranking is guaranteed.
Commitment and cancellation — Essentiel and Business plans
- Commitment: monthly subscription, with no minimum commitment period.
- Billing: monthly.
- Renewal: automatic each month, unless cancelled.
- Cancellation: possible at any time by email to support@larpilote.com, with 30 days’ notice. Cancellation takes effect 30 days after your email is received.
Relais plan: specific terms are defined at the time of subscription.
Incidents
An incident occurs? We manage what comes next.
- Guest→reports the problem
- LARPILOTE→assesses
- Designated provider→steps in
- LARPILOTE→follows up and informs
- Owner→keeps the final say
You keep the final say. We handle the remote coordination.
Ready?
Ready to delegate the management of your property?
Fewer messages.
Less stress.
More time.
A better-managed property.
The process
How does it work?
You tell us about your business
You explain your property, your platforms and your needs.
We analyze
We identify the tasks you want to delegate and the right level of management.
We set up
We put in place your procedures, guest information, calendars and contacts.
We manage
LARPILOTE handles the tasks included in your plan.
You stay in control
Your property, your accounts, your revenue and your decisions remain under your control.