Our services

Remote management. Smoother operations.

LARPILOTE centralizes the digital and operational tasks that keep your short-term rental business running day to day.

Guest communication

We take care of communication with your guests following your procedures.

Before booking

Questions, information and requests.

Before arrival

Practical information and instructions.

During the stay

Support and request follow-up.

After the stay

Check-out, thank-you messages and reviews.

Bookings

We track:

New bookings
Changes
Cancellations
Availability
Calendars
Guest information

Multichannel management

Your business may be listed on several platforms. LARPILOTE helps you keep track of your booking channels, depending on the tools and access available.

Airbnb • Booking • Other platforms

Listing optimization

A listing should be clear, attractive and consistent with the property offered. We can work on:

Titles
Descriptions
Information
Amenities
Structure
Photo recommendations
In-platform ranking

Performance management

We track the available indicators to identify:

Peak periods
Slow periods
Opportunities
Weak points
Possible improvements

Pricing recommendations

We monitor the available data on price positioning and make recommendations suited to your business.

LARPILOTE recommends. The owner or the concierge company keeps the final decision.

Incident coordination

When a problem requires an on-site intervention:

Guest→LARPILOTE→Designated provider→Follow-up→Owner

We do not replace on-site teams. We manage things remotely.

Reporting

Depending on your plan, you receive follow-up that includes:

Activity
Bookings
Performance
Reviews
Points of attention
Recommendations