How it works
Simple for you. Structured on our side.
We set up your remote management in just a few steps.
01
Introduction
You introduce your property or your business.
- Your platforms
- Your organization
- Your needs
- Your challenges
- The level of delegation you want
02
Analysis
We review how you currently operate to determine what LARPILOTE can realistically take on.
03
Setup
We collect the information we need:
- Property details
- Procedures
- Guest instructions
- Required access
- Contacts
- Providers
- Trusted contacts
04
Management
Once setup is complete, LARPILOTE starts handling the tasks included in your plan.
05
Follow-up
We monitor activity and send you the information and reports included in your plan.
Emergency contacts
The emergency contact system
During onboarding, you give us the people to contact when needed.
Locksmith
Plumber
Electrician
Cleaning
Laundry
Air conditioning
Maintenance
Trusted contact
If there is a problem
The guest reports → LARPILOTE assesses → the provider is contacted → LARPILOTE follows up → you are informed.
On-site interventions and their costs remain the responsibility of the owner, the concierge company or the provider concerned.
Your control
You stay in control
LARPILOTE acts within the scope you entrust to us.
You keep ownership of your property, your accounts and your revenue.